Exchange service: Collection and delivery in mainland Spain and the Balearic Islands

£7

Make your return in a simple and economical way. When purchasing this service we take care of processing the collection of your package.

*Important note: The amount of the service includes the collection and shipment of the next order.

If you have had bad experiences buying online we understand that you distrust, unfortunately there are many websites giving a bad service. Fortunately such websites do not usually last long in operation and end up closing.

We are a company founded in 2012 and our goal is to do things well and honestly. We work very hard to provide the best service. You can have the absolute peace of mind that in case of any problem with your order we will face and solve it, we can proudly say that we have been giving a good service to our customers for many years.

Our offices are located in Madrid, Spain. From here we work to guarantee an optimal experience for our customers and that all our products are delivered in the shortest time possible.

We are a group of young people who have always had a passion for fashion.

We had several fashion and accessories stores in the center of Madrid and now we work exclusively through the Internet.

If you want to know more about us, take a look at the 'About us'section.

1. On the home page or product page choose the type of product, fixed or folding.

2. Select 'ADD TO CART'.

The cart will open automatically, select 'FINISH ORDER'.

4. You will need to fill in all your shipping details, continue by selecting 'CONTINUE SHIPPING'.

5. Choose the type of shipping and select 'CONTINUE WITH PAYMENT'.

6. You can pay by Paypal or credit/debit card.

7. Select 'FINISH ORDER' and you have successfully completed your order. Thank you for your purchase!

We can only cancel your order if it has not yet been processed.

In the event that it has been processed and you wish to proceed with the order cancellation, you will need to wait until you receive the order to make a return. See our Returns Policy. If you have any questions or queries, please contact us in the 'Contact' section at the bottom of the page.

Of course you can, we will offer you the possibility to send a courier to make a pick up to make everything easier. Alternatively, you can send us the parcel yourself. Please see our Returns Policy for details of how we process returns.

Depending on the item chosen, the shipping time will be different, all information is available in our 'Shipping Policy'.

We strive to offer you the best prices on the market and therefore some of our products are shipped directly from our factories and warehouses located outside Spain, without intermediaries. Other products are shipped from our warehouses located in Madrid. You have all the information on the page of each product.

All our orders will be processed within 24 to 48 hours. If you have any questions, please contact us in the Contact section.

We ship to all of Spain including the islands, Ceuta and Melilla.

We also ship to Europe, Australia and the United States. If you want us to ship to another country, please contact us.

We accept cash on delivery in Spain and Portugal.

Of course you can! Just click on the'My order status' menu in the main dropdown and fill in your email and order number to see the status of your order. If you have any questions or queries, please contact us in the 'Contact' section at the bottom of the page.

Our website is protected under an "SSL" web encryption system, which ensures that all payments and personal information of each customer is safe. If you have any questions or concerns, please contact us in the Contact section at the bottom of the page.

Our card payment platform follows all security standards and you can also pay with PayPal.

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Based on 4 reviews
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M
M.M.M.A.
Adoro o fato de banho

Adoro o fato de banho que recebi

C
C.
Rápido

Rápido

R
R.I.S.
El cambio rápido, si es

El cambio rápido, si es devolución lento

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n.G.G.
Cambio

Super rápidos